What should I do if I can't record video comments with my webcam in Canvas?

For the latest information on troubleshooting audio/video issues in Canvas, please click here:
http://guides.instructure.com/s/2204/m/4152/l/40742-what-should-i-do-if-i-can-t-record-video-comments-with-my-webcam
and here:
https://community.canvaslms.com/docs/DOC-13057


If you're using Chrome, Google has additional troubleshooting steps you can use here:
https://support.google.com/chrome/answer/6258784?co=GENIE.Platform%3DDesktop&hl=en

Be sure that the option shown below is set to "Always Allow on this site":
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