What is the way to control computers in the Redwine labs? I know that from the master computer I can take control of all the client computers but don't remember how to do that.

The program in the labs is called NetOp.�� It allows you to do what you want.�� There are online training guides here:
http://help.netop.com/support/documentation/Video_Lessons.htm
and here:
http://help.netop.com/knowledge.htm
There is an User Manual you can download here:
http://download.netop.com/manuals/NIN/550/UK_NIN_manual.zip
Helpdesk