avatar  


Recently viewed tickets

Log out

Problems Logging Into My.Brenau After 06/18/21 (New Portal Login)

INTRODUCTION


Friday, June 18th at 6:00 PM, Brenau upgraded to a new sign-in page that  http://my.brenau.edu  that forwards to  https://id.quicklaunch.io/brenau


The old sign-in website was located at  http://idp.quicklaunchsso.com/brenau.  This website URL now redirects to the new website, but you should update any bookmarks or shortcuts to the new website URL.


Because https://id.quicklaunch.io/brenau is a new login website, your saved password for http://idp.quicklaunchsso.com/brenau will not populate the Username and Password fields in the new website login page.


The first time you login to https://id.quicklaunch.io/brenau will have to manually enter your login information correctly the first time before you can save your username and password for the new site.


UPDATE 07/09/21


Password recovery fields have been reversed in QuickLaunch so that it is easier to reset your password if you have not logged in since June 25th and have forgotten your password.


Do not be confused by the fact that your personal email address is now listed as Primary and your Brenau email is listed as Secondary. These fields will be renamed to Personal and Brenau in the near future.

Creation date: 6/19/2021 12:58 PM (gwhite@brenau.edu)      Updated: 7/9/2021 9:03 AM (gwhite@brenau.edu)
Files   
DataImage12.png
39 KB
DataImage21.png
107.5 KB
DataImage62.png
126.4 KB