Flash Issues in Canvas

If you are having trouble recording in Canvas or receive the error: Flash required to record video, these steps will help you troubleshoot the problem.

First, you can check here to verify that you are following the appropriate steps to record video in Canvas: https://community.canvaslms.com/docs/DOC-13057

The easiest option at this time is to use the Firefox web browser to record videos, if you have flash already installed.  You can test that or install Flash here: https://get.adobe.com/flashplayer/about/ 

This will show you how to fix flash issues in the Chrome Web browser: https://support.google.com/chrome/answer/6258784?co=GENIE.Platform%3DDesktop&hl=en

Finally, make sure that you set the option to allow on this site as shown below:

After clicking on the the record media button, click on the lock in the upper left:


Next, Click the drop down to the right of Flash and select Allow:


This should enable flash on your Chrome Browser.
Creation date: 2/12/2018 8:36 AM      Updated: 10/23/2018 12:31 PM
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