Flash Issues in Canvas

If you are having trouble recording in Canvas or receive the error: Flash required to record video, these steps will help you troubleshoot the problem.

First, you can check here to verify that you are following the appropriate steps to record video in Canvas: https://community.canvaslms.com/docs/DOC-13057

This will show you how to fix flash issues in the Chrome Web browser: https://support.google.com/chrome/answer/6258784?co=GENIE.Platform%3DDesktop&hl=en

Finally, make sure that you set the option to Always allow on this site as shown below:

Creation date: 2/12/2018 8:36 AM     Updated: 2/12/2018 8:37 AM