Brenau University Helpdesk

Online Learning FAQ

Frequently Asked Questions for Online & Hybrid Learning

↑↓ Slow Internet / Low Bandwidth Issues
Updated: Wednesday, January 3, 2024
↑↓ What are the technical requirements to take an online course?
Tuesday, July 28, 2020
↑↓ Can I take online courses using devices like a Chromebook, smartphone, or tablet only?
Tuesday, July 28, 2020
↑↓ How do I get technology help?
Tuesday, July 28, 2020
↑↓ What are suggestions if I don’t have stable internet access?
Tuesday, July 28, 2020
↑↓ Should I log in to Canvas every day?
Tuesday, July 28, 2020
↑↓ What is Zoom?
Tuesday, July 28, 2020
↑↓ How do I install Zoom on my computer and mobile device?
Tuesday, July 28, 2020
↑↓ How can I test my Zoom access and equipment?
Tuesday, July 28, 2020
↑↓ I don't have a webcam or microphone. Can I still join or host Zoom meetings?
Tuesday, July 28, 2020
↑↓ Can I install Microsoft Office applications on my personal computer?
Tuesday, July 28, 2020
↑↓ I have students attending my online classes from China. Will there be any issues communicating with them?
Tuesday, July 28, 2020