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How Do I Request A Name Change

Students, faculty and staff may experience a marriage or divorce during the time they are at Brenau, and they will want to have their name updated on Brenau platforms.

UPDATING STUDENT INFORMATION

We can change the display name (the name users will see on the email) to your new name but the email address cannot be changed because it contains your username which would affect your ability to access multiple systems. In addition to changing your ability to login to multiple systems, changing email address will cause you to lose emails going to the old address.  To request a change your display name, please email your request to the IT Helpdesk at helpdesk@brenau.edu along with your 6-digit ID and Birthdate (to authenticate you).

Students:  Your TigerMail email is a temporary email address that should only be used for university business while you are a student.  It will be disabled two terms after your last enrollment.  Never use your Brenau Tiger email address for a recovery email address to personal accounts. Never tie online purchases such as Google or Apple store to a student email account.
Fill out this form for the Registrar's office


UPDATING FACULTY & STAFF INFORMATION
Faculty and staff name changes must be submitted to Human Resources.  Once your personnel accounts are updated, Human Resources will submit a ticket to the Helpdesk to change the name on your email and other systems.

Please note that we can only change the "display name" on your account and not the actual username as that will cause a disruption to your accounts and communication chains.    Please note that people can still search for you using both your previous and new names in the various Brenau directories.  People should not be attempting to "guess" your username and thus having your display name and username be out of sync should not cause them any confusion.


Creation date: 2/21/2019 12:59 PM (candrews@brenau.edu)      Updated: 8/22/2021 6:15 PM (candrews@brenau.edu)