Emails From People That Are Impersonating Someone I Know

Emails that appear to come from someone know or business you do buiness with are called Phishing emails.  

Phishing emails attempt to get personal information or even money from you because they know you trust the person you think is the sender of the email.


We strongly recommend that you avoid clicking links in these messages and do not reply to them. Spammers can send messages that appear to be from a person or company that you know, and might even hack into someone's email and send messages from that account. Therefore, please be wary of these messages, even if you know the sender. Please know that Google will never ask for your password or sensitive information over email.


If the message seems like an attempt to get your personal information, help our system learn from such attempts by reporting the message as phishing:
  1. In Gmail, open the message you'd like to report
  2. Click on the 3 verticle dots next to Reply button at the top-right of the message pane
  3. Select Report Phishing


If the message is clearly not malicious, you can click the Not Spam button to move the message out of the Spam folder and into your Inbox folder. 

You can also select Report Not Phishing to let us know that the message is legitimate by clicking on the 3 verticle dots next to the Replay button.

By marking the message as Not spam or Not phishing, the Gmail system will learn from your input  and be more accurate in marking messages in the future. 

There are also some things you can do to prevent legitimate email from being marked as spam.

You can read more about this topic here:
Creation date: 5/12/2016 9:56 AM      Updated: 6/2/2020 5:07 PM (